Liquidity Club Privacy Policy

Liquidity Club, Inc.
Privacy Policy

This Privacy Policy (“Policy”) explains Liquidity Club, Inc., a Delaware corporation and its affiliates (“Liquidity.Club”, “we”, “us” or “our”) applies its privacy practices to how we collect, process and/or use information that we receive via our websites, emails we send, and mobile or desktop applications (collectively, the “Platform”).

This Policy describes how we collect, use, share and secure the personal data of the users of Platform (the “User(s)” or “you” or “yours”, as applicable). It also describes the User’s choices regarding use, access and correction of the User’s personal data. The capitalized terms used in this Policy but not defined herein shall have the same meaning assigned to them in Liquidity.Club’s Terms of Platform available at: Terms of Service (the “Terms”).

By using our Platform, you express your unconditional agreement with this Policy and the conditions of processing the personal data contained herein. If you do not accept this Policy, do not use our Platform or provide any Personal Information to us.

Information We Collect

Liquidity.Club gathers the following categories of information: (1) personally identifiable information that is supplied voluntarily upon registration for Platform; (2) aggregate tracking and site usage information that is gathered automatically when you use the Platform; or (3) information obtained from third-parties.

Information You Provide to Us

Personal Information

When you create an account to access or use the Platform (an “Account”), we may collect certain personal information that can be used to identify you (“Personal Information”), such as:
Full name and email address;
Company name, title, and business contact details;
Profile photo or avatar;
Phone number;
Role designation (Scaleup, Accelerator, Investor, Corporate, or Expert);
Badge information and verification status;
Location details (e.g., city, country, or region) for networking purposes; and
Professional background, expertise areas, and industry focus.

We collect this information to authenticate you, verify your eligibility and Role, create your Member profile, assign appropriate Badges, and enable you to use Platform features such as LC Lounges, the Investor Directory, networking events, and strategic introductions.

Business and Protected Content

Through your Membership Application and use of the Platform, you may provide confidential or sensitive business information (“Protected Content”), including:
Revenue figures, financial projections, and funding history;
Market position, competitive landscape, and strategic objectives;
Product roadmaps, intellectual property details, and technology descriptions;
Investment criteria, portfolio information, and deal preferences; and
M&A interests, exit strategies, and partnership requirements.

We use Protected Content solely for internal purposes, including Member evaluation, Badge assignment, curated introductions, and Platform optimization. Protected Content will not be disclosed to third parties except as required by law or with your express written consent.

Payment Information

If you purchase a Subscription or other paid services through the Platform, your payment information (e.g., credit card number, expiration date, and billing address) will be collected and processed directly by our third-party payment processor. The payment processor operates independently of Liquidity.Club and is responsible for securely handling and storing your payment data in accordance with its own privacy policy. Liquidity.Club does not store complete payment card information on its systems. We may retain limited reference details (such as the last four digits of your card number or transaction IDs) for billing verification, dispute resolution, and recordkeeping purposes.

Information Collected Automatically

We and our third-party service providers, including analytics and infrastructure partners, may automatically collect certain information whenever you access or interact with the Platform. This may include:
Device type, operating system, and browser version;
Device identifiers such as IP address or unique device ID;
Platform version, access times, and error logs;
Geographic location data (country, region, or city) if you grant location permissions or based on IP address;
The features, Lounges, or pages you visited, how long you engaged, and the actions you took (e.g., searches performed, introductions requested, or events attended);
Interaction patterns with Content, AI Outputs, and other Members; and
Diagnostic information, such as crash reports, response times, and bandwidth usage.

We may combine automatically collected data with other information you provide to improve the Platform’s functionality, safety, and performance and to better understand user behavior.

Cookies

Cookies are small text files placed on your device to store preferences and track activity. We may use cookies to remember login details, maintain session state, and analyze how Users interact with the Platform. You can set your browser or device to refuse all cookies or to indicate when a cookie is being sent. Some Platform features may not function properly if cookies are disabled.

Analytics Tags

We may use analytics tags, pixels, or web beacons (small electronic files embedded in webpages, emails, or within the Platform) to collect limited information such as IP address, device type, access time, or confirmation that a particular feature or notification has been viewed. These technologies help us measure engagement (for example, how many Members attended a webinar, accessed the Investor Directory, opened an introduction email, or participated in an LC Lounge discussion), monitor the effectiveness of updates, and improve the Platform experience. All such technologies are used in accordance with applicable law, and the data collected is aggregated or de-identified whenever possible.

Third Party Platform

We may provide an option to access or register for Platform through the use of your user-name and passwords for certain services provided by third parties (each, a “Third Party Platform”), such as through the use of your Google account. By authorizing us to connect with a Third-Party Platform, you authorize Liquidity.Club to access and store the information that the Third-Party Platform makes available to us, and to use and disclose it in accordance with this Policy. It is your responsibility to check your privacy settings for such Third-Party Platform (please review the terms of use and privacy policy of such Third-Party Platform) to control what information is available to us.

How We Use Information

Permitted Purposes

We use the information we collect (including Personal Information, to the extent applicable) to operate, maintain, and improve the Liquidity.Club Platform; facilitate connections between Scaleups, Investors, Corporates, Accelerators, and Experts; manage access to LC Lounges, webinars, and events; provide curated introductions and strategic partnership opportunities; deliver AI-generated insights and recommendations through our Generative Features; create and manage Member Accounts and assign Roles and Badges; verify Member identity and eligibility; process payments and subscriptions; provide customer support and service-related communications; send updates, promotions, and event notices; analyze usage and engagement trends; personalize your Platform experience; enforce our Terms and community standards; comply with applicable laws; and for any other purpose disclosed at the time of collection or with your consent.

Certain Platform features, such as AI-powered Generative Features, may process your Content, queries, or business information to generate recommendations, insights, suggestions, or other AI Outputs. Such data is processed solely to provide the requested functionality and is not shared with third parties for advertising purposes. As described in Section 6.4 of our Terms of Service, you retain ownership of AI Outputs generated for you, and we may use de-identified or aggregated data to improve our services.

How We Share the Information

Third-Party Platform Providers

We share information, including Personal Information, with our third-party service providers that we use to provide hosting for and maintenance of Platform. These third-party service providers may have access to or process your Personal Information for the purpose of providing these services for us. We do not permit our third-party service providers to use the Personal Information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

We may also instruct the third-party service providers to process personal data for the permitted purposes set forth in Section 2 above on our behalf and in accordance with our instructions only. We will retain control over and will remain fully responsible for your personal data and will use appropriate safeguards as required by applicable law to ensure the integrity and security of your personal data when engaging such service providers.

Analytic Providers and/or Advertising Partners

We work with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Platform, including pages viewed and the actions taken when visiting the Platform; to serve our advertisements on other website, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Platform and the effectiveness of our advertisements. Our service providers may collect information about your visits to and activity on the Platform as well as other websites or services, they may set and access their own tracking technologies on your device and may use that information to show you targeted advertisements. If you wish to opt out of interest-based advertising, please email us at admin@liquidity.club. If you choose to opt out, please note you may still receive generic ads.

Compliance with Law

We may share your personal data with courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law.

Organizational Changes

We may share your personal data with any third party to whom we assign or novate any of our rights or obligations, or that acquires all or substantially all of our business, stock or assets, or with whom we merge.

Aggregate Data

We may also use aggregated personal data and statistics for the purpose of monitoring website usage in order to help us develop and improve our Platform.

With your Consent

We will otherwise only disclose your personal data when you direct us or give us permission to do so, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Where we rely on your consent to process the Personal Information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not (as well as of the possible consequences if you do not provide your Personal Information). Similarly, if we collect and use your Personal Information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis, on which we collect and use your Personal Information, please contact us at admin@liquidity.club.

How Long We Retain Your Personal Information

We will retain your Personal Information for as long as is needed to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. For Personal Information that we process on behalf of our Registered Users, we will retain such Personal Information in accordance with the terms of our agreement with them, subject to applicable law.

Your Privacy Rights

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. Users may update or change their Account Information by editing their profile within Platform. To make a request to have Personal Information maintained by us returned to you or removed, please email admin@liquidity.club. Requests to access, change, or remove your information will be handled within thirty (30) days; provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for Platform, or as needed to provide you with Platform, comply with our legal obligations, resolve disputes and enforce our agreements.

Objections to Processing of Personal Information

It is your right to lodge an objection to the processing of your personal data if you feel the “ground relating to your particular situation” applies. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims. To invoke this right, please contact us at admin@liquidity.club. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Policy Regarding Children

Platform is not directed to children under the age of thirteen and we do not knowingly collect personally identifiable information from children under the age of thirteen (13) as part of Platform. If we become aware that we have inadvertently received personally identifiable information from a User under the age of thirteen as part of Platform, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of Platform.

Online Advertising

We use online platforms with advertisement functionalities such as Facebook, Instagram, LinkedIn, Youtube, or other third-party platforms (the “Ad Platforms”) to promote our Platform through interest-based ads. We do not, however, share your Personal Information with the Ad Platforms for the promotion of our Platform through interest-based ads.

If you do not want to receive interest-based ads on the Ad Platforms, you can adjust your ad preference in accordance with the instructions provided by such Ad Platform.

Changes to our Privacy Policy

If we change the Policy, we will post the revised Policy here with an updated revision date. Please check frequently the Site to see if the Policy is changed. If we make significant changes to our statement, we also may, but are not obliged to, notify all members whose Personal Information we have retained by means such as sending an email or posting a notice on our Site. Your continued use of Platform constitutes your acceptance of all such changes and amendments. Your sole remedy is to cease using Platform.

Contacting Us

If you have any questions regarding this Policy or information we hold about you, you may contact us at admin@liquidity.club. In order for us to take the appropriate action, please describe in reasonable detail the nature of your request or inquiry.

Privacy Notice for California Residents.

This Privacy Notice for California Residents (this “CCPA Notice”) supplements the information contained in the Policy and except as provided herein, applies solely to California residents. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this CCPA Notice.

Information We Collect

The Information We Collect section describes the personal information we may collect from you, including the categories of sources of that information. We collect the information for the purposes of described in the How We Use the Information that We Collect section. We share this information as described in the How We Share the Information that We Collect section.
Your Rights

The CCPA provides California residents with specific rights to request information about Liquidity.Club’s collection, use and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you with the following information:

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources from which we collect personal information.
Purpose for collecting, using or selling personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (known as “data portability request”).
If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at: admin@liquidity.club. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: First Name, Last Name, Email used to register with Liquidity.Club, and Phone Number

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.